This Privacy Policy explains how Eliprise (“we”, “our”, or “us”) collects, uses, shares, and protects your information when you use our website, mobile application, and related services for construction quality checks (Eliprise platform).
By accessing or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following categories of information to provide and improve our construction quality inspection services:
a) Device & Usage Information
- IP address
- Browser type and version
- Operating system
- Time zone & language settings
- Cookies and similar tracking technologies
b) Account & Project Information
When you register or participate in inspections, we collect:
- Full Name
- Email Address
- Phone Number
- Company & Project Details
- User Role & Permissions (e.g., Admin, Inspector, Auditor)
- Uploaded project documents, reports, and related data
c) Location Information
With your consent, we collect your current location to:
- Tag inspection reports accurately to site locations
- Ensure project accountability
- Maintain compliance and audit trails
- You may disable location access in your device settings, but some app features may not function properly.
d) Inspection & Workflow Data
During the inspection process, we collect and store:
- Witness Details (Client, Contractor, Vendor, Consultant, Developer, Other)
- Photos, images, and files uploaded during inspections
- Drawings and associated metadata
- Checkpoints, status updates, and results (Pass/Fail/Approval Required)
- Comments, approvals, or rejections entered by Inspectors or Auditors
e) Analytics Data
We use analytics tools (e.g., Google Analytics, Firebase Analytics) to collect anonymized data such as:
- Session duration
- Navigation flow
- Feature usage and interactions
1.5 Camera & Location Permissions
Camera Access: We use your device’s camera only when you choose to capture or upload a photo. Photos are not accessed or stored without your explicit action.
Location Data: We collect location information solely to provide location-based features within the App. You may choose to allow or deny this permission.
2. How We Use Your Information
Your information is used to:
- Enable project-specific quality checks and inspections
- Generate accurate inspection logs, reports, and approvals
- Facilitate collaboration between project stakeholders
- Manage roles and permissions for secure data access
- Improve app functionality and user experience
- Communicate inspection results, updates, and support responses
- Ensure compliance with legal and contractual requirements
2.1 Additional Uses (App-specific)
- To create and manage your account
- To provide core features of the App, including location-based services
- To enhance user experience and app functionality
- We do not sell or share your personal information with third parties for marketing purposes
3. Sharing Your Information
We may share information only in the following circumstances:
- With Service Providers: Hosting, cloud storage, analytics, and support services.
- With Project Collaborators: Reports, logs, and inspections that you choose to share with project team members.
- With External Auditors: Authorized auditors may access inspection logs and provide comments.
- With Authorities: If required by law or regulatory bodies.
- All partners and collaborators must adhere to applicable data protection regulations.
4. Cookies & Tracking
We use cookies and similar technologies to:
- Analyze usage patterns
- Improve app performance
- Enhance user experience
- You can disable cookies in your browser settings, though some features may not work as intended.
5. Data Retention
We retain data as long as:
- Your account is active, or
- Required for operational, legal, or audit purposes.
- You may request deletion of your data at any time (see Section 8).
6. Data Security
We use industry-standard security measures, including:
- Encrypted data transmission (SSL/HTTPS)
- Role-based access controls (Admin, Inspector, Auditor, etc.)
- Secure cloud storage with restricted access
- However, no system is completely secure. Use of our services is at your own risk.
7. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Request corrections or deletion
- Withdraw consent (including location access)
- Restrict or object to processing
- File a complaint with your local data protection authority
- To exercise these rights, contact us at: hello@eliprise.com
8. Data Deletion Instructions
To request deletion of your account and associated data, email us at: hello@eliprise.com with the subject line “Data Deletion Request.”
9. Roles & Permissions Transparency
Within our system, access to information depends on user roles:
- Client Admin / Project Admin: Manage project users, checklists, and reports.
- Inspector: Create inspections, upload data, approve/reject reports.
- Auditor (Internal/External): Provide audit logs and comments; web portal only.
- Checklist Maker: Create and manage global checklists (web only, no project linkage).
- These restrictions ensure data minimization and role-based security.
10. International Transfers
If you are outside India, your information may be processed on servers located in other countries. We comply with applicable international data transfer regulations.
We ensure such transfers are made in compliance with applicable laws (e.g., GDPR’s Standard Contractual Clauses).
11. Children’s Privacy
Our services are not intended for individuals under 18 years of age. If you believe we have collected information from a minor, contact us immediately for deletion.
12. Do Not Track
We do not currently respond to browser “Do Not Track” signals, but users can control cookies and tracking through their browser settings.
13. Updates to this Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a revised effective date. Please review it periodically.
14. Contact Us
For any privacy-related questions or concerns, contact:
Eliprise
Email: hello@eliprise.com
Website: https://eliprise.com
15. Permissions
Camera Permission: Used only when you capture or upload photos.
Location Permission: Used only for location-based features.
If permissions are denied, some features may not work, but you can continue using other parts of the App.
16. User Control
You can enable or disable permissions anytime from your device’s settings.
